But overall, the Cole Place O2 is leaning toward 5 stars. Appreciate management and staff efforts!
Don't do it! Don't become a member at this gym. The potential was there for a great gym but the management and staff are clearly lacking. Hot tub was green for weeks, then out of order for weeks as they worked on it. No hot water on numerous occasions. Not a clean gym.....I could go on and on. Charged us for "maintenance fees" weeks after my wife canceled her membership and then charged us again after I signed all of the paperwork and canceled my membership (a month and a half before the next charge). No responses via email. They just don't seem to care. The absolute worst gym I have ever belonged to.
If you wish to have a great team of fitness experts and friendly staff members, this is the place! Both my husband and I have been going to this facility for more than two years. We have found a clean facility, well maintained equipment, and many class opportunities. Come join us!
Don't base membership decisions on old reviews. I've been a member for three years and management and staff have made incremental but effective improvements. Recent space re-organization in the mat area is much appreciated. I agree that 1-hour wi-fi is inadequate. All the TVs are anachronistic. Gut the TVs and use those funds to extend Wi-fi time. Also, while clean, the gym does not seem to be as clean since "Wu-wu" retired.
I am a new member however, I've come as a visitor before with other members. I've loved my experience and that is why I decided to join. However, the change from free wi-fi to only having an hour free a day and then having to pay is disappointing. I like to be able to listen to music on pandora and spotify while I work out without having to be concerned with using all of my data.
Friendly staff. Always feel comfortable working out at this facility.
O2 Fitness is a US Gym based in Chapel Hill, North Carolina. O2 Fitness is located at 11 Cole Place Rd, Chapel Hill, NC 27517, USA.
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