The staff is very helpful and friendly. Great choices of products. Good training class. Whitney is great.
We love this Petco. We have taken our puppy there for Puppy 1 and Puppy 2. We love Whitney. She is easy to communicate with, and is great with our scared, timid little girl. Nathan, Jane, and the rest of the staff are also great, kind, and patient. We've never had her groomed, so I can't give in-out on that, though.
They did an absolutely HORRIBLE job grooming my sweet puppy. He was clearly not brushed, his collar and tags were still caked in mud, and they cut the quick when trimming his nails so badly it took nearly an hour for it to stop bleeding and for him to stop favoring that paw. This is the second time he has had his nails cut there and both times they have cut him and done a sloppy job. I will not be coming back.
Unprofessional place!! Especially, one part of management. Nathan is the only nice part of management. I had a horrible experience with the dog trainer. She set a standing schedule for my dog she never told me about, and then told me she was to booked to fit my dog in other then her schedule she made, and didn't go over it with me, and to goto the Durham store after I already paid for my training lessons at that store. So, I got a refund!! Really! And, then she had my dog in for a session and double booked that time with another client she sent away. The whole store is horrible!!
I went today to buy a cat box. I went through all of their tops and the bottoms. None of them matched. So I bought a couple of items and when I checked out I told the clerk he did not have much. He just grunted at me. Did offer to carry my purchase to my car. I will not be back.
Petco Animal Supplies is a US Store based in Chapel Hill, North Carolina. Petco Animal Supplies is located at 1800 E Franklin St #19, Chapel Hill, NC 27514, USA.
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