Marissa and Melissa must be in cahoots with a competitive delivery service. I am traveling for work and order lunch or dinner in probably close to 8 times a week. The convenience of having someone bring food from a restaurant that does not deliver to the door is awesome. I have had no bad experiences so far. Just plan to get your order in about an hour before you want it and it will be there.
One of their drivers almost hit me at the intersection of Church and Franklin. She had the red light and I had the pedestrian crossing. She didn't even see me. She was so close I tapped on her car. Saw her later and she said I wasn't paying attention. Hmmm I knew her car and exactly what she looked like.i found her in line in a restaurant. All I asked is that pay attention to pedestrians.
Awesome place to order some food
Used this service twice this week so far while my son is in the hospital and it was great. Ordered from two different restaurants and the delivery was about 45 minutes each time and the food was still very hot. The email updates were accurate and the drivers were friendly. I will definitely use again.
So tonight, 4/18 we ordered from Chronic Tacos (CT). Our order was incorrect, After talking with one of CT employees, he apologized for the mess up and agreed to remake the food for Takeout central (TC) to redeliver. I called TC and 1st, the girl who answered was not happy at the fact i contacted Chronic tacos 1st. She then said someone would get our food to us ASAP. Less than 5 minutes passed and she called back and said CT is not answering the phones and they stopped taking orders from them. However.. THIS WAS NOT TRUE! i had just got off the phone with CT who again apologized for the missing food items but not TC! She was too busy being defensive! NOT THE RIGHT WAY TO GO! What you should have done was apologize for the problem and fix it! Because this is not the 1st time we have had ordering here, a review IS necessary. I hope no one has to deal with bad attitudes from anyone. This is nothing against Chronic Tacos. They need to check all orders for correct items though, but at least they know how to admit mistakes and be accountable for them unlike the representation tonight at Takeout Central. POOR POOR POOR CUSTOMER SERVICE!!!
Takeout Central is a US Meal Delivery based in Chapel Hill, North Carolina. Takeout Central is located at 210 N Columbia St, Chapel Hill, NC 27514, USA.
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